Frequently Asked Questions (FAQs)

1. What is Viper Padel?

Viper Padel is the UK’s dedicated online marketplace for all things padel. We connect players with top-quality gear, apparel, accessories, and trusted sellers — all in one place.

2. How do I buy products on Viper Padel?

Simply browse our categories, choose your items, and checkout securely. Products are shipped directly from verified sellers across the UK.

3. Can I sell my own padel gear on the platform?

Yes! Whether you’re a retailer, club, or individual, you can create a seller account and list new or used padel items. We only charge a 5% commission per sale.

4. What types of products can I sell?

You can sell rackets, clothing, shoes, padel balls, accessories, bundles, and even second-hand gear — as long as it’s related to the sport of padel.

5. Is there a fee to create a seller account?

No. Creating an account and listing your products is free. You only pay a small 5% commission when your item sells.

6. How do I get paid as a seller?

Once your item is sold, your earnings (minus commission) are processed and paid to your stripe account.

7. What if I have an issue with an order?

Our support team is here to help. You can contact us directly via the Help page, and we’ll work with the seller to resolve any issues promptly.

8. Are the products on Viper Padel authentic?

Yes, we verify all sellers and monitor listings to ensure authenticity and quality. We aim to provide a trusted experience for every buyer.